CirrusMD Turns 13!

Virtual care has come a long way in 13 years. And we like to think we’ve had a significant role in that transformation. Since 2012, we’ve been pioneering ways to deliver the most scalable, affordable, and highest quality care. Today, we’re accelerating our efforts to enhance healthcare experiences and delivery.

The team at CirrusMD is proud to have built a robust virtual care solution, an exceptional physician network, an inclusive patient base, and strong, collaborative relationships with business partners that drive our clients' success.

In the past year CirrusMD has announced several major partnerships with notable partners at the Department of Veterans Affairs, Aligned Marketplace, Alight, and UnitedHealthcare Community & State. We’re proud to continue providing care and increase access to care through our partnerships and clients who trust us with their healthcare needs. Take a look at some of our notable stories from the last 12 months:

• Aligned Marketplace Selects CirrusMD to National Advanced Primary Care Marketplace
• Alight and CirrusMD team up to deliver physician-led virtual primary care on Alight Worklife®
• CirrusMD Completes National Roll-out of VA Health Chat, Providing Care Access for over 6.8 Million Veterans
• UnitedHealthcare Community & State and CPESN Create Pharmacy Hubs to Expand Access to Care for Rural Members
• CirrusMD and Tendo Partner to Expand Choice and Savings for Employees and Their Dependents
• The Black Car Fund Partners with CirrusMD to Provide 24/7 Virtual Primary Care to Tens of Thousands of Eligible Drivers in New York State at No-Cost
• Texicare Selects CirrusMD to Provide Access to On-Demand Virtual Care for Small Employer Groups in Texas
• CirrusMD's Physician-first Virtual Care Now Accessible Via Partnership with Blackwell Captive Solutions, Changing Healthcare Delivery in the U.S.
• CirrusMD Receives FedRAMP® Moderate Authorization for Virtual Care Solution
• Pilot Case Study - Behavioral Health Navigation at the Point of Care

While traditional telehealth requires scheduling and appointments for 1:1 video visits (essentially recreating the brick and mortar experience online), CirrusMD has leveraged technology and AI to completely reimagine the point of care. In fall 2023, CirrusMD launched a new category of virtual care delivery, physician-first care and guidance, which staffs doctors in a virtual waiting room on stand-by for patients to arrive – allowing patients to connect with a live doctor in 60 seconds or less. No scheduling. No appointments. No waiting. This flips the care model on its head. 

Chat first modalities create scalable and efficient encounters when the patient is met with a doctor and not a bot. This new model creates better user experiences for both patients and doctors. Happy healthy users who receive care immediately leads to measurable ROI for employers and plan sponsors. With Physician-first Care & Guidance, the point of care is where the most critical elements of care begin:

• We meet the patient in their moment of need, less than 60 seconds from their initial outreach.
• We address the patient’s primary health issue as well as any additional underlying risks.
• We provide a 7-day encounter window to ensure patients have ample time to start a treatment plan, ask questions, and address any follow-up needs.
• We connect patients with a physician, supported by a multidisciplinary care team of board-certified physicians and health coaches, with access to specialists.
• We leverage the patient’s in-network resources, as well as cost and quality data, to better support and guide them to the next best steps in their care journey.

This innovative model enhances access and speed to care for patients, reduces time and information barriers for physicians, integrates patient data into the care encounter, and promotes transparency at the point of referral—improving the point of care for all stakeholders. It puts the right people (physician and patient) together with the right information (patient health data, provider network cost and quality data, and patient-specific, employer-sponsored benefits) at the most pivotal moment in a member’s journey - the point of care. By reimagining the point of care, our physicians can deliver exceptional care, clinical navigation to next best steps, and an excellent patient experience every time.

We are thrilled to celebrate 13 years and can’t wait to see what the next 13 have in store! Because when you provide immediate, affordable care at scale, you can drive the change needed to improve health and lower costs across an entire population.